Campus Digital Signage
UCCS Campus Digital Signage
This page provides UCCS departments with detailed information on the operation, content creation, submission, and compliance requirements for campus digital signage.
Creating and Submitting Digital Signs
Design Specifications:
Resolution: minimum 1360x765 (16:9 aspect ratio) at 72dpi
Fonts: Helvetica Neue, Helvetica, Arial, or Times New Roman
Include UCCS affiliation (e.g., department logo, UCCS email, or webpage URL)
Accepted File Types:
Images: PNG, JPG, TIFF
Documents: PDF, Word, PowerPoint
Videos: MP4 (under 15 seconds)
Social Media Integration:
The default RSS feed displays UCCS's main Instagram and Facebook accounts.
Departments can request to display their own social media feeds by creating a profile on the Reach dashboard and contacting ASM at bfagerbu@uccs.edu.
Submission Process: email content to ASM at bfagerbu@uccs.edu.
Include:
Your information
Artwork/slide
Desired date range for display
Any additional instructions
Display Duration:
Non-event-related content: Up to 21 days
Event-related content: Up to 14 days prior to the event
Display Rotation:
Each slide runs for up to 10 seconds in rotation with other campus content.
Forms
Appeal & Complaint Form
Need to submit a complaint or appeal a removed ad?
Exemption Request Form
Need an exemption from our Digital Signage policies?
Signage Information
Digital signage at UCCS is a collaborative initiative managed by Auxiliary Services Marketing (ASM), the Office of Information Technology (OIT), University Marketing & Communications, and Facility Services. The system utilizes Reach Media software, offering UCCS-branded templates.
Each department is responsible for the funding of equipment and installation costs. Department’s digital signage requests must include their academic dean’s or director’s approval for digital signage location and funding.
To maintain consistency in technology and installation standards across campus, use the OIT provided recommendations for screens and mount. Reach Required Equipment.
Equipment must be installed by Facility Services, or if they are unable, oversight of a third-party installation. Additionally, Facility Services will approve digital signage locations within buildings to comply with fire code, ADA requirements, and building and structural standards.
Equipment that is in use upon the original implementation of the third-party contract will be grandfathered in, provided the system is compatible and can incorporate displayed content, and was installed in a manner that complies with all applicable building codes.
For information on ADA Accessibility, please visit the UCCS Accessibility page.
Implementation of the campus solution will be funded by individual departments. This includes the purchase of boxes for existing screens, licenses for all boxes, integration with RAVE and other identified systems, and training.
Any costs for modifications to existing screens during implementation—placement, installation, running of power or Internet—are the responsibility of individual units.
Auxiliary departments will be responsible for ongoing costs of hardware replacement and upkeep of auxiliary departments, while OIT will be responsible for all other departments.
Display Screens: Installed in high-traffic areas across campus.
Content Management System (CMS): Reach Media software manages content scheduling and display.
Media Players: Devices connected to each screen, pulling content from the CMS.
Hardware Compliance:
Screens must be installed in approved locations.
Non-compliant installations may result in removal and re-installation at the department's expense.
Installations must adhere to ADA standards; coordinate with Planning, Design & Construction (PD&C).
Software Compliance:
Screens must use the current vendor solution (Reach Media) unless an exemption is granted.
Content must use approved templates; unapproved templates will not be displayed.
Content is subject to periodic audits for compliance with brand standards and policies.
All content must meet ADA standards; videos must be captioned.
Content is prioritized as follows:
Emergency information (initiated by Public Safety or University Marketing & Communications)
Campus/building utility outages, drills, etc. (initiated via Facility Services or DPS)
Organization/department information and activities (70%)
Campus-wide events and student organization activities (30%)
Content must not:
Be used for commercial purposes or personal financial gain
Advocate for or against political campaigns, candidates, legislation, or ballot issues
Violate copyright, patent protections, or intellectual property rights
Be abusive, threatening, discriminatory, defamatory, or harassing
Violate any University policy or local, state, or federal law
Promote or condone behavior that violates UCCS policies or laws
Contain personal messages
ASM reserves the right to remove content that violates these guidelines. Appeals can be submitted via the Appeal & Complaint Form.
Automatic exclusions to the digital signage policy include:
Food Service retail menu boards
Ent Center Box Office screens
North Nevada billboard / Ent Monument Sign
Campus directory kiosks
Classroom or lab instructional screens
Conference room displays
Select monitors streaming television (as identified by the Digital Signage Committee)
Fitness equipment screens
To request an exemption, submit the Exemption Request Form.
Content Submission & Inquiries:
Jina Fagerburg, Auxiliary Marketing Manager
Email: bfagerbu@uccs.edu
Phone: (719) 255-4311
Include:
Your information
Artwork/slide
Desired date range for display
Any additional instructions
Technical Support (Ethernet, screens or reach boxes):
OIT Help Desk
Email: helpdesk@uccs.edu
Phone: (719) 255-4311
Installation (tv mount, tv or power):
Facilities
Submit a work request
Phone: (719) 255-3313
Email: facsrvs@uccs.edu